ararat and grampians visitor information centre

Took about every brochure there was in the place. They had maps, activity ideas etc etc. Helpful employees and it's in the middle of the town so it's quite easy to find

Hi Jules S, thank you for your very kind words about our town. We hope you enjoyed your visited and decide to come back soon with family and friends.Warm Regards Tim McDougallTourism & Community Information Coordinator

Staff here were very good to deal with. Their knowledge was excellent and they were able to point us in the right direction. Gave us lots of choices of things to see and do around the area. For anyone with little knowledge of the area this is the place to go.

Hi Ericaw910,Thank you for taking the time to write your review, we are always happy to hear what people think of our service. I am glad to hear that your experience was a positive one as we were able to help you with all your information needs. We hope to see you again in the future. Kind Regards,Ashlee McKinnisCustomer Service and Information Officer.

Hello MoniqueLisaThank you very much for your kind words on our centre and staff. It is great to see the power of the yellow and blue 'i' and it is something all Visitor Information Centre's are very proud of. We hope you enjoyed your time in Ararat.Safe travels....Tim McDougallTourism & Community Information Coordinator

Hello Wisky4We hope you enjoyed your time in Ararat and we thank you for your very kind words. Any feedback we get helps us work together to give the best service.ThanksTim McDougallTourism & Community Information Coordinator

To John K,Thank you for your recent review of the Ararat & Grampians Visitor Information Centre. We always strive to exceed all of our visitors expectations and make Ararat an enjoyable place to visit. We are very happy to hear that your experience here was pleasant and look forward to seeing you again in the future.SincerelyAshlee McKinnisCustomer Service and Information Officer

We almost missed our tour because of a lack of communication between the team members. We visit a lot of Information Centres (make a point of doing it so we know what is going on in the local area) - to be fair it was a busy day and we were in a hurry.

The staff here are unbelievably friendly and helpful! We will use their services on future visits to the area.

We arrived at Ararat midday Saturday 28 oct. wish I could have remembered to gentleman who helped us. He answered our questions and added more information which we took into consideration but didn't think we would use them. We drove on to halls gap. On our return we decided to do all the helpful gentleman had advised us. Goes to show that even though you may think you don't need the extra information at that time, you just may use it latter and be thankful. Thankyou again for all the wonderful help.

To Robbie431,Thank you for posting you review on the Ararat & Grampians Visitor Information Centre.We are happy to hear that your experience with us was a positive one and you enjoyed your time here in Ararat.We wish you luck with your future travel plans and hope to see you again in the future.Ashlee McKinnisCustomer Service and Information Trainee

Very helpful staff with lot of knowledge eager to answer your questions. Maps brochures and pamphlets in abundance will help you make your choices easier. Lots of lovely gifts and souvenirs also.

We are staying at Greenhills lake Ararat and would recommend to anyone that wants to camp cheap (donation) and loves water.The only critisisms I have are the fact that people do not read signs and camp passed non camp areas,do not comply with lead on and leash free areas nor do owners pick up after their pets,petty annoyances but if everyone did as asked it makes for more pleasurable camping.

Liked Mckenzies falls walk as it wasn't too strenuous for a couple of septarians!

Dear Mark,Glad we could help you, and we hope you had a lovely stay in our area!CheersThe Ararat and Grampians VIC team